Shipping policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to delivering your orders safely and efficiently.

Order Processing

  • All orders are processed within 1-2 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on Sundays or public holidays.

  • During peak seasons, sales events, or unforeseen circumstances, processing times may be slightly longer.

Shipping Partners

We use Shiprocket and its network of trusted courier partners to deliver orders across India. Courier partners are selected based on serviceability, delivery speed, and reliability for your location.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • We may offer free shipping promotions from time to time, subject to specific terms and conditions.

Delivery Timeline

Estimated delivery times:

  • Metro Cities: 2-5 business days

  • Tier 2 & Tier 3 Cities: 3-7 business days

  • Remote or Rural Areas: 5-10 business days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or other factors beyond our control.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation via email and/or SMS containing tracking information. You can use the provided tracking details to monitor the status of your shipment.

Delivery Attempts

Our courier partners may attempt delivery multiple times. If delivery cannot be completed due to incorrect address information, recipient unavailability, or refusal to accept the package, additional shipping charges may apply for re-shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery (or expected delivery date) with your order number and relevant details. We will work with the courier partner to resolve the issue as quickly as possible.

Delays Beyond Our Control

While we strive to deliver orders within the estimated timeframe, delays caused by courier operations, weather conditions, natural disasters, strikes, government restrictions, or other unforeseen events are beyond our control.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: info@tailoo.in

Phone: +91 87991 48226

Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST