Privacy policy

Effective Date: 27/06/2026

At Tailoo, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.tailoo.in or interact with our services through other online or offline channels.

By accessing or using our website, you acknowledge that you have read and agree to the practices described in this Privacy Policy.

Tailoo is an Indian company registered under the applicable laws of India.

Information We Collect

Personal Information

When you interact with our website or place an order, we may collect information such as:

Full name
Email address
Mobile or phone number
Billing and shipping address
City, State, Postal Code, and Country
IP address

Payment Information

If you purchase products through our website, we may collect billing details necessary to process your order. However, Tailoo does not store or process your debit/credit card details. Payments are securely handled by trusted third-party payment gateways, which process your financial information according to their own privacy policies.

Information You Share

We may collect any information you voluntarily submit through:

Product reviews
Feedback forms
Customer support requests
Social media interactions
Contact forms

Technical & Usage Information

When you browse our website, we may automatically collect information including:

Browser type and version
Device information
Operating system
IP address
Pages visited
Time spent on the website
Referring websites
Clickstream and browsing behavior

This information helps us improve our website and services.

How We Collect Information

We collect your information through several methods:

Information You Provide

You may provide information when you:

Create an account
Place an order
Subscribe to newsletters
Contact customer support
Participate in surveys or promotions

Automatic Collection

Our website uses technologies such as:

Cookies
Google Analytics
Web beacons
Similar tracking technologies

These help us understand website usage and improve user experience.

Information from Third Parties

We may receive information from trusted third-party services, including social media platforms or authentication providers, when you choose to connect with them.

How We Use Your Information

Your information may be used for purposes including:

Processing and delivering your orders
Providing customer support
Sending order confirmations and transactional communications
Personalizing your shopping experience
Improving our website, products, and services
Understanding customer preferences and website performance
Preventing fraud and enhancing security
Sending promotional offers, newsletters, and updates (where permitted)
Complying with legal obligations and regulatory requirements

Sharing Your Information

We respect your privacy and do not sell your personal information.

However, we may share your information in the following circumstances:

Service Providers

We work with trusted third-party vendors that assist with:

Payment processing
Shipping and logistics
Website hosting
Analytics
Customer communication
Marketing services

These providers only receive information necessary to perform their services.

Business Partners

Certain products, promotions, or campaigns may involve trusted partners. Information may be shared only when necessary to fulfill those services.

Legal Requirements

We may disclose information when required by law or when necessary to:

Comply with legal obligations
Respond to lawful requests from authorities
Protect our legal rights
Prevent fraud or misuse of our services

Business Transfers

If Tailoo undergoes a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

Marketing Communications

If you subscribe to our marketing communications, we may send updates about:

New product launches
Offers and discounts
Promotions
Company news

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails or by contacting us.

Please note that even if you opt out of marketing communications, we may continue sending essential service-related messages regarding your orders or account.

Cookies

Our website uses cookies and similar technologies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience

You can disable cookies through your browser settings, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no online system can guarantee complete security.

Third-Party Websites

Our website may contain links to external websites operated by third parties. Once you leave www.tailoo.in, this Privacy Policy no longer applies.

We encourage you to review the privacy policies of any third-party websites you visit, as Tailoo is not responsible for their content or privacy practices.